Customer & Technical Support

Day or night—365 days a year— our support teams are just a phone call away.

 

Customer/Merchant Services

Our Customer Service department is always ready to assist with questions on billing, supply orders, bank account changes, and a variety of other services. Supply orders e-mailed to our supply/shipping department will be processed and shipped the same business day if possible.

Available Monday - Friday, 8am – 6pm (EDT)

877.564.5656 ext 169003
customerservice@getnationwide.com
fax 877.766.6896

Partner Support

If you are unable to reach your Sales Representative, don't hesistate to reach out to our Partner Support department to assist you with questions on pricing, new equipment and services, etc.

Available Monday – Friday, 9am – 5pm (EDT).

877.290.1975 ext 169009
partnersupport@getnationwide.com
fax 877.880.7556

Technical Support (Help Desk)

Our Technical Support team is available for merchants needing technical assistance 24 hours a day, 365 days a year.

877.564.5656 ext 169002
helpdesk@getnationwide.com
fax 877.766.6896

Gift & Loyalty Program

Available Monday –  Friday, 8am – 5pm (EDT)

877.290.1975 ext 169009
giftcards@getnationwide.com
fax 877.766.6896

 

Mailing Address

320 Cumberland Avenue
Portland, Maine 04101

Software Integration

Available Monday – Friday, 9am – 4pm (EDT).

877.290.1975 ext 5222
bwaterhouse@getnationwide.com
fax 877.766.6896

Mailing Address

Nationwide Payments

320 Cumberland Avenue

Portland, ME 04101