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Why NPS?
NPS is proud to have retained 90% of the Sales Professionals that partnered with NPS when the company was founded. We believe in empowering our Sales Professionals with the knowledge and tools needed in order to create and maintain profitable portfolios.
Sales Professionals will benefit from the support of working closely with a Regional Manager for daily support and ongoing training, be able to access complete billing and profitability data for every merchant account, and receive emailed updates detailing any contact that a member of the internal support staff has with a merchant.
NPS is committed to preparing our Sales Professionals to thrive in the constantly evolving electronic payments industry.
Sales Tools
| Agent Notification System | |
| Residual Reports | Profitability Details |
| Transaction Manager Reporting | Free Website & Marketing Support |
Service and Solutions
IMPACT! Live! Training
NPS believes that educated Sales Professionals are unquestionably better compensated. A Sales Professional who is able to understand this industry and its many solutions will consult more effectively, sign larger deals, retain higher margins and produce clean, precise applications while creating a seamless transition for the merchant during the conversion process.
NPS Sales Professionals have seen unprecedented growth by following a simple selling process. Our IMPACT! Live! training classes are presented via live webinar on a monthly basis. Previously recorded classes and other material are available on our website. These trainings should not be confused with entry level training, but rather be seen as providing a better understanding on how to improve the quality and profitability of your portfolio.
Agent Notification System
A unique automated reporting system that emails both the Sales Professional and the Regional Manager within 2 minutes of any call by one of their merchants into our Help Desk or Customer Service team. The report includes an overview of what the call was about as well as a 'notes history' of the account. Staying informed about merchant’s activity allows Sales Professionals to provide better service, which results in higher retention rates.
Residual ReportS
Residual Reporting provides processing volumes, total income (which matches what the merchant is billed on their monthly statement), total expense, total profit, % equity (of the sales person) and residual amount for each merchant account. It also includes all residual revenue sources from Value Added Services or Third Party items (such as American Express and Discover).
Profitability DetailS
Sales Professionals have access to complete billing and profitability data for each merchant account via Residual Reporting. This report includes all monthly processing volumes, interchange qualification data, rates and fees that were billed to the merchant, total income on the account (amount billed to the merchant), detailed expenses and the total profit earned. This allows Sales Professionals to monitor the processing activity of each account, thus making it simple to evaluate the profitability and interchange qualifications of a merchant.
Free Website & Marketing Support
As a Sales Professional of NPS, you will be able to customize and use a professionally designed, industry compliant website that illustrates all of our merchant services. NPS will set up a subdomain site, host and maintain the website for you free of charge. In addition, you will have full access to our marketing material library and be able to add your contact information to everything from brochures to sales slicks.
Transaction Manager Reporting
Nationwide offers on-line transaction reporting for all merchants via our secure merchant web site, www.NationwidePaymentSolutions.com. This feature offers detailed transaction reporting, next business day interchange qualification data, truncated card numbers, authorization data and processing volumes. The report allows the merchant to sort the data by batch AND terminal number, allowing the capability to track reporting for each individual terminal the merchant uses.
Recurring Payments
Recurring ACH billing is essential for merchants who have a monthly membership fee, subscription plans, or set up payment plans for past due customers. This valuable service takes the labor out of processing these charges manually every month. In one minute hundreds of clients' credit cards can be charged within the terms of their individual payment plans. By maintaining cardholder data on our secure servers we comply with mandatory CISP regulations.
Superior Merchant / Agent Support
One of the toughest challenges facing our industry is merchant and agent retention. We are proud of the fact that both our agent and merchant retention rates are well above industry standards.
This is attributed to our policy of sharing information between sales people and staff. Our agents have access to complete billing and profitability data for every account, including every interchange qualification level. This allows our agents to monitor the processing activity of each account, thus making it simple to identify interchange qualification and billing data.
In addition, our "agent notification system" keeps our agents in the loop each time a merchant calls into the help desk. We have reduced attrition though the use of the "agent notification system" which enables sales agents to quickly respond to merchant issues if necessary. This combination of services, along with a highly experienced technical service team, results in a level of support unparalleled in the industry.
Virtual Terminals
NPS offers virtual terminal solutions so our merchants can harness the power and speed of the internet; processing transactions over their PC's without the need of a costly POS system or a terminal.
Shopping Cart Options
The shopping carts that are used on websites are not directly integrated into all gateways. By offering 2 gateways, we are again assured of being able to service the greatest number of shopping carts.
Credit & Debit Card Processing
NPS offers processing for Visa, Mastercard, American Express and Discover. As well as PIN-based debit cards.
Short-term Capital Financing
NPS is able to offer short-term capital funding to businesses's as an alternative to bank funding. The merchant is provided working capital advances secured by a portion of future credit card receivables.
American Express / Diners Club Sign ups
NPS makes it easy to sign up merchants with American Express, and Diners Club. Our new merchant application simply allows a merchant to check a box to apply for each additional card type. Each new activation allows sales people to earn sign up commissions and potential residuals.
American Express Acceptance Commissions:
With every new American Express merchant account, Nationwide is paid between $10-$75. The amount depends on the current monthly activation rate determined by American Express. Each sales person shares in this revenue stream just like residuals.
Conventional and Wireless Terminals
NPS is able to offer conventional and wireless point-of-sale terminal solutions to meet any businesses needs. Agents are able to provide merchants with both purchasing and financing options for all equipment.
NPS Gift and Loyalty Program
Gift cards continue to climb as the fastest growing segment in the processing industry. Gift cards provide merchants a cost effective way to market and brand their business and are ideal for bringing in new customers. Loyalty programs are an excellent vehicle for promoting and tracking repeat business.
Visit www.nationwidegiftandloyalty.com
High-Speed Authorization Network
Nationwide owns and operates a proprietary high-speed authorization network. It's dedicated to empowering our business partners with the most cost-effective and efficient processing tools available today. We are positioned to immediately integrate new payment options and technologies as they enter the marketplace.
Electronic Check Conversion
NPS offers our merchants the ability to accept all types of checks. We are able to offer a guaranteed or non guaranteed option for business checks, equity line checks, money order and treasury checks. Electronic check conversion, as well as back office solutions allow merchants to process all types of checks received through the mail or in a drop box location.
Visit our check training website.
NPS Strategic Partner Program
Nationwide Payment Solutions offers several special affiliate programs that allow select organizations, banks and associations to offer credit card processing services to their members and customers. In doing so, the organization will receive an ongoing revenue stream for each member account based on a percentage of gross margin on each account.
e-Commerce Processing
The Internet continues to be the growth market in both retail and wholesale business. NPS takes the mystery out of setting up your shopping cart and gateway. Merchants that are able to offer online payments make it more convenient for their customers and it also speeds up cash flow for the merchant.
